AI-Powered Restaurant POS & Management Software.

Billing Software for all types of Restaurants that is Smarter , Faster , Affordable & User-Friendly.

When it comes to billing, POS software is often used to generate invoices, receipts, and process payments. It's time to make a smart move to G9 Smart Menu restaurant billing software.

Key Features:

• Comprehensive restaurant POS system designed for dine-in, take-out, pre-booking and delivery order.
• Supports pre-ordering for future pickup or delivery, allowing customers to schedule orders in advance.
• Order management for multiple types (dine-in, take-out, delivery & pre Booking).
• Best For: Restaurants that want a full-service POS for both in-house and delivery orders.

Manage your inventory in simplest way

Inventory management is a crucial aspect of running a business, especially in industries like food service . Effective inventory management ensures that you have the right amount of stock, prevents waste, and helps you track your sales trends and reorder items on time.

When choosing a POS system for your business (especially one that handles dine-in, take-out, delivery, and pre-booking orders), it's important to select software that also integrates seamlessly with inventory management tools. G9 Smart Menu is great for both POS and inventory management.

Inventory Management Features:

• Automatic tracking of stock levels as sales are made.
• Ingredient-level inventory tracking for restaurants (e.g., tracking individual ingredients used in dishes).
• Easy to set up product variations (e.g., different sizes or ingredients).
• Alerts for low-stock items, preventing shortages.
• Detailed reporting on inventory usage, waste, and margins.

Best For: Small to medium-sized restaurants that need detailed inventory insights and multi-location management.

Digital Food ordering system for restaurants with QR code E-Menu

QR code-based digital menu scanning and table-side ordering is an excellent feature for modern restaurants, enhancing customer experience, reducing contact, and streamlining the ordering process. It’s particularly useful for businesses offering dine-in, take-away, and pre-booking orders, as it allows customers to place orders directly from their smartphones without needing to interact with servers, reducing wait times and improving efficiency.

Key Benefits of QR Code-Based Digital Menu & Table-Side Ordering:

• Contactless Ordering: Customers can scan a QR code at their table and view the menu on their mobile device without downloading any apps, which reduces physical contact.
• Faster Service: Customers can place their orders directly from their phones, cutting down on wait times and allowing servers to focus on food delivery rather than order taking.
• Accurate Orders: With customers placing their own orders, there is less chance of miscommunication between the customer and Restaurant.
• Table-Side Ordering: After viewing the menu, customers can place orders directly from their smartphones. Orders are sent to the kitchen in real-time.
• Real-Time Updates: The menu is updated in real-time, so you can change prices or items without needing to reprint physical menus.
• Order Notifications: Orders placed via the QR code system are immediately sent to the kitchen or bar for preparation.
• Payment Integration: Ensure that customers can pay directly from their phones, integrating with your POS’s payment system. And also ratting the item and submit the feedback

Best For: Restaurants that want an all-in-one solution with advanced features for dine-in, take-out, delivery, and pre-booking orders.

Experience effortless serving with The Serve Captain App. Say goodbye to manual processes and embrace streamlined, efficient service like never before.

A Captain App (or Order Taking App) is a mobile or tablet-based solution designed for restaurant staff (typically waitstaff or servers) to take orders directly from customers at the table. This app enables real-time order management, improves efficiency, and enhances the customer experience by eliminating the need for servers to manually write down orders or run back and forth to a POS terminal.

Key Features of a Captain App for Table Ordering:

• Order Taking: Waitstaff can take orders directly from the customer’s table using a tablet or smartphone. The app typically allows for selecting items from a digital menu, customizing orders (e.g., special requests or dietary restrictions), and adding modifiers (like side choices or add-ons).
• Real-Time Updates: Orders are sent to the kitchen or biller desk immediately, reducing the time between taking an order and its preparation. This helps improve kitchen efficiency and speeds up the entire service process.
• Table Management: The app can integrate with a restaurant's table management system, helping servers identify which tables are occupied, which have placed orders, and which have completed their meals or are ready for payment.
• Customization & Modifiers: Allows customers to customize their orders by adding or removing ingredients for making special requests (e.g., "no salt," "extra spicy"), which is sent directly to the kitchen with those instructions.
• Menu Management: The app pulls up the restaurant's latest digital menu. Menu items can be modified in real-time without needing to update printed menus. New dishes or specials can be added easily.
• Real-Time Order Tracking: The system can show the status of each order—whether it’s in preparation, ready for pickup, or already delivered—so servers are always in the loop without needing to check with the kitchen.
• Integrated Payment: Captain apps can integrate with the POS system for easy bill generation, allowing customers to pay directly from the app or via mobile payment solutions like Phone Pay, Google Pay, Paytm or credit/debit card swiping.

Best For: Full-service restaurants with high traffic or quick-service establishments looking for a fully integrated solution.

A Mobile POS (Point of Sale) system allows orders to process transactions and manage sales using mobile devices, such as smartphones or tablets, rather than traditional fixed POS terminals. This setup offers flexibility, ease of use, and can often be more affordable than traditional POS systems. It’s ideal for businesses that need mobility, such as restaurants, cafes, food trucks, or dhaba .

Key Features of a Biller (Staff) Login App (Android-based):

• Login for Billers: Billers can log into the app securely using a registered email id and password, ensuring that only authorized staff can access the system.
• Multi-user support for multiple staff members, with role-based permissions (e.g., Operation manager, cashier, admin) for accessing different functions of the app.
• Create Orders: Billers can create new orders by adding items from the menu. Option to customize orders with modifiers, special instructions, or add-ons (e.g., "extra cheese," "no onions").
• Order Management: Billers can track the status of each order (e.g., "in progress," "completed"). Ability to assign orders to specific tables or customers.
• Billing and Payment: Generate digital bills instantly after an order is placed. Ability to apply discounts, taxes, tips, and service charges.
• Customer Management: Allows the biller to add customer information (if needed), such as name , email or phone number for order tracking or future marketing.
• No Need for Traditional POS Hardware: The app works on smartphones or tablets, so there’s no need to invest in dedicated POS terminals. Works with Bluetooth receipt printers for printing bills.
• Cloud-based syncing for real-time updates and reporting.

Sales reports are the backbone of any business so effectively managing sales reports is very important.

To effectively manage sales reports in a G9 SmartMenu POS system, G9 Smart Menu POS solutions offer built-in reporting features that provide insights into your business performance, including Best-Selling Items, total sales, daily sales, yesterday's sales, and more. These reports are essential for tracking business performance, identifying trends, and making data-driven decisions.

Key Features of a Sales Reporting System:

• Total Sales: Displays the total sales for a specific period (e.g., daily, weekly, monthly).
• you can track your payment in end of the day Includes all sales transactions—whether paid by cash, card, online or other methods.
• Today's Sales: Shows the sales totals for the current day.
• Can include detailed breakdowns by items wise or dine-in wise.
• Customizable Sales Periods: Allows you to customize the report to a specific date range (e.g., weekly, monthly, or quarterly).
• You can filter by different parameters like sales type (dine-in, take-out, delivery) or payment methods (cash, card, mobile payments).
• Best-Selling Items: Highlights which items have sold the most in a given period (day, week, month).
• Helps identify popular Items, allowing you to make better inventory and marketing decisions.
• Tax and Discount Breakdown: Shows sales after taxes and any applied discounts or promotions.
• Helps with accounting and financial tracking.
• Payment Method Breakdown: Shows how much revenue came from each payment type (credit/debit cards, cash, mobile payments).
• Real-Time Data: G9 Smart Menu POS systems provide real-time sales reports, allowing managers to access up-to-the-minute data from anywhere.

Best For: Full-service restaurants that need detailed reports for inventory,sales , employee performance, and trend analysis.

Manage Customers relationship with the help of G9 Smart Menu

you can significantly enhance customer engagement, loyalty, and personalized service. It enables restaurants to manage customer information, track preferences, and create targeted marketing campaigns while simultaneously processing transactions and managing billing.

CRM Features:

• Customer Profiles: Store detailed customer information, such as names, contact information, order history, preferences (e.g., favorite dishes, no of visit,last visit), and special dates (birthdays, anniversaries).
• Offer personalized experiences based on their history (e.g., suggesting their favorite dish, offering birthday discounts).
• Loyalty Programs: Implement loyalty programs where customers can earn points for each purchase, redeemable for discounts or free items. These can be tracked within the G9 Smart Menu CRM .
• Use the CRM to automate reward notifications, track points, and send personalized promotions.
• Customer Segmentation: Segment customers based on specific criteria like frequency of visits, total spend, or types of orders (e.g., dine-in vs. takeout).
• Tailor marketing messages and offers based on these segments to maximize engagement and sales.
• Marketing Automation: Automate follow-up emails, SMS, or push notifications to customers about promotions, new items on the menu, or special events.
• Target special occasions like birthdays or anniversaries with personalized offers.
• Customer Feedback and Surveys: Collect feedback directly from customers through surveys or follow-up emails after visits.
• Use this data to improve service and address issues proactively.

Easy to Managing multiple outlets or franchise restaurants

Managing multiple outlets or franchise restaurants with G9 Smart Menu that offers multi-location management features.provide robust tools to handle multi-outlet operations efficiently.

Key Features:

• Centralized Management: Control all outlets from a single dashboard.
• Manage menus, pricing, promotions, and inventory across locations.
• Access real-time data and reports for all outlets.
• Inventory and Stock Management: Monitor stock levels across outlets.
• Transfer stock between locations and set reorder alerts.
• Sales Reporting: View consolidated reports for all outlets or drill down to individual outlet performance.
• Track total sales, daily sales, and sales by category or item.
• Customer Management (CRM): Maintain a unified customer database across outlets.
• Offer loyalty programs that work across all locations.
• Cloud-Based System: Enable access to the POS system from anywhere with an internet connection.
• Sync data in real-time across outlets.
• Franchise Support: Allow franchisees to manage their outlets while maintaining centralized oversight.
• Set permissions and control what franchisees can access.
• Multi-Device Compatibility: Run the POS on tablets, smartphones, or dedicated POS hardware.

No need to take another software service for WhatsApp API integration. we are here to help you

WhatsApp Business integration can help restaurants market, sell, and support customers. It can also improve customer service and order management . and it allows businesses to send and receive messages, automate responses, and interact with customers through WhatsApp. G9 SmartMenu authorized technology provider partners with Meta to provide WhatsApp API .

Key Features & Benefits:

• Essay To Use.
• Order management: Send automatic order confirmations, delivery updates, and receipts.
• Customer Support: Handle inquiries and complaints through WhatsApp.
• Marketing Campaigns: Use broadcast messages for promotions (with customer consent).
• Receive daily sales and other reports.
• Booking & Appointments: Allow customers to schedule reservations or appointments.
• Automate responses with chatbots.
• CRM and POS integration.

It's easy to reach your audience with the help of G9 smartmenu Whatsapp marketing Feature

WhatsApp Business API provides powerful messaging capabilities for businesses to automate, scale, and enhance customer communication.

Key Features & Benefits:

• Marketing campaigns: Restaurants can use WhatsApp to target specific customer groups with marketing messages. it can use WhatsApp to promote their business, send news, and offer special deals.
• Use broadcast messages for promotions.
• Customer service: Restaurants can use WhatsApp to provide customer support, answer questions, and resolve issues.
• Send & Receive Messages: Send text, images, videos, audio, and documents.
• Two-way communication with customers.

G9 Smart Menu present flexible as well as affordable payment model

A Partner Wallet Credit System is an innovative and flexible payment model that allows restaurant owners to choose how they handle platform fees for using G9 Smart Menu POS software services.

It’s a prepaid credit system: Restaurant Owners recharge a digital wallet with a minimum amount of Rs 500.

Platform fees are deducted from this wallet on a per-bill basis.

Alternatively, the restaurant can opt for a free plan where fees are charged to the end customer instead.

This approach gives restaurant owners flexibility in how they manage costs, depending on their business model and customer preferences.

Key Features of a Partner Wallet Credit System:

• Prepaid Model: Restaurants load a wallet with credits to cover platform fees.
• Fees are deducted as bills are generated.
• Fee Per Bill: Platform charges a fixed based fee per bill according to subscription plan.
• Transparent fee structure ensures predictability for owners.
• Free Plan Option: Restaurant owners can use the platform without upfront costs.
• Platform fees are charged to the end customer instead (e.g., added as a service fee or convenience fee on a bill).
• Minimum Recharge: The platform sets a minimum wallet recharge amount to maintain a balance for transaction processing.
• Credit Top-Up Alerts: Restaurants are notified when wallet credits are low, ensuring uninterrupted service.
• Detailed Reporting: Owners can track wallet usage, fees deducted, and remaining balance.
• Flexibility in Cost Management: Owners can choose between absorbing the fees (via wallet recharge) or passing them on to customers.

Benefits for Restaurant Owners:

• Cost Control: Pay only for what you use —fees are charged per transaction, avoiding large Yearly Subscription fees.
• Flexibility: Owners can decide whether to recharge the wallet and cover platform fees or pass costs to customers.
• Transparency: Clear, itemized deductions from the wallet ensure no hidden charges.
• Scalability: Works well for restaurants of any size, from single outlets to multi-location franchises.
• Customizable Business Model: Offers flexibility to tailor cost absorption strategies (e.g., higher-end restaurants might absorb fees, while budget-focused ones might pass them on)

How the Free Plan Works:

• Platform Charges End User: A small service fee is added to the customer’s bill when they make a payment.
• For example, if a customer’s bill is Rs500, an additional Rs1 as a service fee might be added.
• Transparency: Customers are informed of the additional charge upfront, avoiding misunderstandings.
• Ideal for Small Businesses: Small or new restaurants with tighter budgets can use the platform without committing upfront costs.

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